Where are your sunglasses made?
We source our products and quality frames from companies and manufacturers all over the world, We are wanting to create our own Sassy Sista Sunglasses range
How long will it take to get my order?
There are two stages in our ordering process. Processing and Shipping, Processing the order takes upto 5 business days depending on how busy suppliers are. Once your order has been processed, the international shipping from our manufacturers in Asia and the US takes approximately :
Australia: 13-20 days*(tracked)
Canada: 16-26 days* days (tracked)
USA: 12-20 days* (tracked)
Rest of World: 20-40 days* (tracked depending on country)
* business days
**Special FREE SHIPPING**
Any Promotional free products or shipping times will take longer for arrival due to different carriers being used.
Where is my order?
We pride ourselves on customer service, so if the time recommended has lapsed please contact us with any concerns. .
What is your return policy? What if I receive a damaged item?
We offer a 14-day No Problems return policy from date you received your delivery.
We always strive to maintain the highest quality of standard, and exceptional customer service; If your products arrive defective or damaged we will provide a full refund.
Once I place my order can I cancel it?
So sorry, We cant change an order once received as we start processing orders right away.
What if I haven’t received my confirmation email?
Once your order is placed, we will send out a confirmation email. For further questions, contact Sassysistasunglasses@gmail.com
Are my personal and credit card details safe shopping on Sassy Sista Sunglasses?
As SSS is run through Shopify it has secure gateway payment system.There are encryption codes to prevent your information being accessed by third parties.. All your payment information is kept safe and secure and will never be shared.
How can I pay for my order?
We accept Visa, Mastercard, American Express, Apple Pay and PayPal.
Can I drop in and pick up my order?
We are an online store. We are hoping to have a shop in the future.
Do I have to pay customs and taxes?
We can not control the taxes and fees within each country. As customs policies vary from country to country we suggest that you contact your local customs office for further information. You will be responsible for any additional charges that may incur for customs when your package reaches your country. Unfortunately, Sassy Sista Sunglasses has no control over these charges, therefore we can not be liable for them and cannot predict what they may be.